Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While playing can be fun and exciting, it's important to approach gaming with realistic expectations and a healthy mindset.
Remember: The odds are always in favor of the casino. Never gamble with money you can't afford to lose.
Age Verification
Online pokies in New Zealand are only available to players aged 18 years and over. It is illegal for anyone under 18 to participate in online gambling.
All players must verify their age and identity before registering an account. If you are under 18, please do not attempt to access gambling services.
Warning Signs of Problem Gambling
If you notice any of the following signs, you may be developing a gambling problem:
- Chasing losses by continuing to gamble to recover money you've lost
- Spending more time and money on gambling than intended
- Hiding your gambling activities from friends or family
- Gambling to escape problems, stress, or negative feelings
- Neglecting responsibilities, work, or relationships due to gambling
- Borrowing money to fund gambling activities
- Feeling anxious or irritable when trying to reduce or stop gambling
- Lying to others about the extent of your gambling
- Using gambling as a way to solve financial problems
If you recognize any of these signs in yourself or someone you know, help is available.
Self-Help Tools & Safer Gaming Features
Most reputable online casinos offer tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you're willing to spend per day, week, or month
- Loss Limits: Establish a limit on how much you're willing to lose
- Session Time Limits: Restrict how long you can play in one session
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Voluntarily exclude yourself from gambling for a set period
- Account Closure: Permanently close your account if needed
Take advantage of these features and use them proactively to protect yourself.
Support Organizations for Problem Gambling
If you or someone you know is struggling with problem gambling, confidential help is available from these organizations:
New Zealand
- Problem Gambling Foundation NZ — Free, confidential counseling and support
Phone: 0800 654 655 | Website: www.problemgambling.org.nz - Gambling Harm Support Service — Information and referrals for those affected by gambling
Phone: 0800 654 655
International Support
- UK - GamCare: www.gamcare.org.uk
- UK - GamStop: www.gamstop.co.uk (National self-exclusion scheme)
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- USA - National Council on Problem Gambling: www.ncpgambling.org
These organizations offer free, confidential support and can provide resources tailored to your needs.
If You Need Help
If you're struggling with gambling, please reach out for help today. Problem gambling is a recognized health issue, and support is available.
Contact the Problem Gambling Foundation NZ on 0800 654 655 for immediate, free, and confidential assistance.
Recovery is possible, and you don't have to face this alone. Take the first step and speak to someone today.